Full-service AI transformation — from strategy to running, governed systems What we do →

Five Phases

Most AI programmes fail from missing methodology, not missing ambition

Each phase closes at a gate with binary exit criteria. The gate mechanics themselves are delivered within client engagements — what's public is the shape of the method.

PHASE 0

Diagnose

Baseline maturity across 7 pillars. Know exactly where you stand before a dollar is committed.

PHASE 1

Govern & Build

Governance architecture before build-out. Buy-partner-build discipline from day one.

PHASE 2

Prove

Pilots with pre-agreed scale-or-kill thresholds. No pilot purgatory. Ever.

PHASE 3

Reshape

Scale what proved. Reshape workflows around evidence, tracked cost-per-outcome.

PHASE 4

Sustain & Invent

Agentic operations with human accountability, governed expansion.

Seven Controls

Mechanically enforced, not asserted in a slide

Each control is checked structurally in the software that runs the transformation — not a recommendation, a mechanism.

01

Buy-Partner-Build Decision Record

Build is the default-reject option. Every build decision requires a written justification.

02

Scale-or-Kill Threshold

A numeric target and a date, set before the pilot starts. Miss it without a waiver — the initiative is killed. Automatically.

03

Feedback Loop Evidence

Proof the system adapts on real production data. Staging doesn't count.

04

70% Resourcing Ratio Ledger

At least 70% of investment on people and process — checked at every gate, not asserted in a slide.

05

Cost-Per-Outcome Register

AI spend tied directly to measured business outcomes. The executive reporting unit that replaces token counts.

06

Agentic Operating Model Register

Per-workflow human-agent teaming ratios with mandatory human override mechanisms.

07

AI Maturity Diagnostic in Gates

Maturity re-assessed at key gates — progress measured, not assumed.

What's public and what isn't. The phases and controls above are the shape of the method. The mechanics — gate exit criteria, threshold rules, waiver discipline, the 105 assessment rubrics, and the enforcement architecture — are delivered within client engagements. NAIM's controls aren't recommendations in a slide deck; they're enforced structurally in the software that runs your transformation.

Want NAIM applied to your organisation?

The AI Readiness Diagnostic runs Phase 0 as a standalone engagement — a scored baseline across all 21 dimensions in three to four weeks.

See the AI Readiness Diagnostic → Or take the free diagnostic →